Last Updated: May 2026 | Effective Date: May 2026
Please read these Terms & Conditions carefully before registering or using any service offered by juan1365. By accessing the platform, you agree to be bound by the terms set out below.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and juan1365 ("we," "us," or "the Platform"). By creating an account, making a deposit, or using any feature of juan1365, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the Platform.
These Terms govern your access to and use of the juan1365 website, mobile interface, games, betting services, promotions, and all related features (collectively, the "Services"). By registering an account with juan1365 or by continuing to use the Services after any update to these Terms, you acknowledge that you have read and agree to be bound by the current version of these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
juan1365 reserves the right to modify these Terms at any time. Continued use of the Services following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
To register and use juan1365, you must satisfy all of the following eligibility requirements:
juan1365 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents may result in suspension or permanent closure of your account and forfeiture of any pending withdrawals pending investigation.
⚠️ Age Restriction: juan1365 strictly enforces the 21+ age requirement. Underage gambling is illegal and harmful. If we have reason to believe a user is under 21, the account will be suspended immediately pending age verification.
Each individual may hold only one registered account on juan1365. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. juan1365 employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all accounts may be suspended and balances may be forfeited pending investigation.
You agree to provide accurate, current, and complete information during registration and to update that information promptly if it changes. juan1365 is not liable for any loss or inconvenience arising from your failure to maintain accurate account information. Providing false information, including a false date of birth, is a serious breach of these Terms and may result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your juan1365 login credentials. You must not share your username or password with any third party. juan1365 will never ask for your password via email, live chat, or any other channel. Any activity conducted through your account — whether authorized by you or not — is your responsibility unless you have promptly notified juan1365 of unauthorized access. You agree to notify juan1365 immediately if you suspect any unauthorized use of your account.
juan1365 is required to conduct identity verification in accordance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. You agree to submit valid government-issued identification, proof of address, and proof of payment method when requested. Withdrawals may be held pending completion of KYC verification. juan1365 reserves the right to refuse withdrawal requests until satisfactory KYC documentation has been provided and verified.
By using juan1365, you agree that you will not engage in any of the following prohibited activities:
juan1365 reserves the right to investigate suspected violations of this section and to take appropriate action, including account suspension, balance forfeiture, and referral to relevant law enforcement authorities.
juan1365 accepts deposits and processes withdrawals via the following payment methods available to Philippine-based players: GCash, PayMaya / Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are denominated in Philippine Peso (PHP / ₱). juan1365 does not accept deposits or withdrawals via cryptocurrency of any kind.
Deposits are credited to your juan1365 account balance upon confirmation from the payment provider. Minimum and maximum deposit amounts are displayed on the deposit page and may vary by payment method. juan1365 does not charge fees on deposits, though your payment provider may apply their own transaction fees.
Withdrawal requests are subject to identity verification and compliance review. juan1365 processes approved withdrawals within the timeframes published on the withdrawal page, which vary by payment method. Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible. juan1365 reserves the right to request additional documentation before processing any withdrawal.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. juan1365 may apply a monthly dormancy administration fee to dormant accounts as published in the fee schedule. Players will be notified before dormancy fees are applied. Dormant account balances will not fall below zero as a result of dormancy fees.
juan1365 offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions published alongside each promotion, including wagering requirements, game restrictions, minimum odds, time limits, and maximum withdrawal caps. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
All games available on juan1365 — including live casino, slots, bingo, and sports betting — are governed by individual game rules published within each game interface or betting market. By participating in any game or placing any bet, you confirm that you have read and understood the applicable rules.
juan1365 uses certified Random Number Generator (RNG) technology for all virtual games. Live dealer games are conducted by trained dealers in real time and are subject to continuous monitoring. Return-to-Player (RTP) percentages for slot games are published in the game information panels.
In the event of a technical failure, disconnection, or system error during a game or bet, juan1365 will use commercially reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical error, stakes will be returned to the player's account. juan1365's decision on the outcome of any disputed game or bet is final, subject to the formal dispute resolution process described below.
Sports betting markets on juan1365 cover events including PBA, NBA, UFC, boxing, international football, and other sports. Bet settlement is based on official results from the relevant governing body. juan1365 reserves the right to void bets where an event is cancelled, postponed beyond the published settlement deadline, or where there is evidence of match manipulation.
juan1365 is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion. These tools are accessible from your account settings at any time.
If you believe your gambling is becoming problematic, we strongly encourage you to use the self-exclusion feature, which allows you to suspend your account for a defined period or permanently. During a self-exclusion period, juan1365 will take reasonable steps to prevent you from accessing your account and will not send you promotional communications.
⚠️ Gambling is addictive. Know when to stop. All players must be 21 years or older. If you or someone you know needs help with problem gambling, please visit our Responsible Gaming page for resources and support options.
All content on the juan1365 platform — including but not limited to software, game content, graphics, logos, trademarks, text, and user interface elements — is the property of juan1365 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from juan1365 without prior written permission. Any unauthorized use of juan1365's intellectual property may result in account termination and legal action.
To the maximum extent permitted by applicable law, juan1365 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
juan1365's total aggregate liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount deposited by you into your juan1365 account in the thirty (30) days preceding the event giving rise to the claim.
juan1365 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. You use the Platform at your own risk.
Your use of juan1365 is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how juan1365 collects, uses, stores, and protects your personal information. By using the Platform, you consent to the data practices described in the Privacy Policy. Please review the Privacy Policy carefully.
juan1365 reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that you have breached these Terms, engaged in fraudulent or illegal activity, or pose a risk to the integrity of the Platform or other users. Upon termination for cause, any balance in your account may be forfeited pending investigation.
You may close your account at any time by contacting juan1365 support. Upon voluntary closure, any remaining balance (after deduction of applicable fees and pending bonus wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC verification.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of juan1365 shall first be submitted to juan1365's internal dispute resolution process by contacting our support team.
If a dispute cannot be resolved through internal channels within thirty (30) days of submission, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any dispute not resolved through the above process.
juan1365 may amend these Terms at any time by posting the revised version on this page with an updated "Last Updated" date. For material changes, juan1365 will endeavor to provide reasonable notice via email or an in-platform notification. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the juan1365 support team. Our support staff are available 24/7 and can assist in English and Filipino.
Email: [email protected]
Live Chat: Available via the juan1365 platform after login
Operating Hours: 24 hours a day, 7 days a week
Note: The email address above is for informational display only. Please use the live chat function within the platform for the fastest response.
No hidden clauses or buried fine print. juan1365 writes its terms in plain language so Filipino players know exactly what they're agreeing to.
All deposits and withdrawals are processed over encrypted connections. Player funds are held in segregated accounts separate from operational funds.
juan1365 has a structured internal dispute process. If you have a complaint, our team will investigate and respond within a defined timeframe.
These Terms are governed by Philippine law. juan1365 operates with respect for local regulations and the rights of Filipino players.
Deposit limits, self-exclusion, and session controls are available to all players — because juan1365 believes gaming should always stay fun and in control.
Questions about these Terms? Our support team is available around the clock via live chat to help clarify anything you're unsure about.
You've read the rules — now enjoy the games. Join thousands of Filipino players on juan1365 with GCash deposits, live casino, slots, and sports betting. Must be 21 or older.
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